Shipping & Returns

Thank you for shopping with us and supporting our Artists.

Shipping

We use USPS to make delivering your purchases as fast and secure as possible.

Orders are processed within 72 hours. Purchases are shipped Monday through Thursday, excluding holidays.

Shipping & Handling within US is $25 for items under $500. Free shipping for orders over $500. At this time, Facèré is not shipping orders internationally outside of the United States.

Please double-check your shipping address when you check out. Any typo or mistake can significantly delay delivery. Packages that are returned undelivered will incur a second charge for shipping. We are not responsible for items sent to an incorrect address that are lost or stolen.

As soon as your purchase is shipped, you will receive email notification.

If you have any questions regarding your order, we are happy to assist you at hello@facerejewelryart.com

Items over $5,000 are not available for purchase through PayPal. Please contact the gallery directly. 206.624.6768

 

Returns and Exchanges

If you do not love your piece, merchandise in the original gift wrap or packaging may be returned for a full refund or for an exchange within 30 days of the order arrival date. 

Shipping charges are not refundable: if your purchase qualifies for free shipping, when it is returned, we will refund your payment minus shipping charges.

Please return merchandise, fully insured to:

Facèré Art Gallery
550 NE Northgate Way
Seattle, WA 98125

Please note that Facèré is not responsible for the cost of shipping returns, exchanges, and/or any modified orders.

 

Custom Designs

No refunds or store credit for jewelry that has been custom made, altered or resized.

Ownership of any custom design is retained by the jewelry artist who has created the design.