Thank you for shopping with us! We use USPS to make delivering your purchases as fast as possible. Every order has a processing time of 24-48 hours. Purchases are shipped on business days (Tuesday through Friday), excluding holidays.
Insured shipping & handling within US is $20 for USPS Priority shipping on items under $500 and $35 for USPS Priority Express Mail on items $500 and over. Out of country shipping, overnight and 2nd Day Air charges to be determined at time of shipping.
Please double-check your shipping address when you check out. Any typo or mistake can significantly delay delivery. Packages that are returned undelivered will incur a second charge for shipping. We are not responsible for items sent to an incorrect address that are lost or stolen.
As soon as your purchase is shipped, you will receive email notification. If you have any questions regarding your order, we are happy to assist you at firstname.lastname@example.org
Items over $10,000 are not available for purchase through Paypal. Please contact the gallery directly. 206.624.6768
Contact the gallery directly concerning all International orders.
Returns and Exchanges
Merchandise in the original gift wrap or packaging may be returned for a full refund (less shipping) or for an exchange within seven days of the order arrival date. All returns are subject to a refund processing fee of 3%. Returns after seven days and no more than fourteen days of the order arrival date are eligible for store credit only.*
Please return merchandise, fully insured to:Facere Jewelry Art Gallery
1420 Fifth Avenue, Suite 108
Seattle, WA 98101
Returned packages must be shipped signature required via certified or insured mail. Please note that Facèré is not responsible for the cost of shipping returns, exchanges, and/or any modified orders.
*No refunds or store credit for jewelry that has been custom made.
Order Cancellation Policy
If the order is cancelled before your purchase is shipped but after the charge has been made on your credit card, there will be a 3% refund processing fee on the total amount charged.*
Ownership of any custom design is retained by the jewelry artist who has created the design.